The Short and Sweet
Good news: All Paligo accounts now have the new Contributor Plus Editor that was released on September 30, and presented in the webinar just before that.
The old contributor module has been discontinued, and if you had any user licenses for the old contributor user type, they have all now been upgraded (at no additional charge) to the new Contributor Plus license.
So what happened before this decision? Read on if you’re interested in the whole story… (and there’s an FAQ at the end)
The Long Story
We just released a ton of new features, as you may know, a lot of new enhancements for review and collaboration. That was terrific, and we know there was a lot of excitement about all the news.
However, one of the new features was a new Contributor license type and a whole new editor, the Contributor Plus Editor. And here we have to admit that we messed up in that we made it too difficult to understand how to get access to this new interface.
To use this new editor, the Contributor Plus module needed to be activated, and that replaces the old contributor module. While the user licenses have similar names, it’s actually a whole new type of license, with much better capabilities than the old contributor license.
This just got very complicated. So now we’re making it much simpler.
Every account is upgraded to have this new Contributor module. And if you had old contributor licenses (on Business and/or if you had purchased separately as an add-on), they are upgraded as well to the new user type.
We’re really sorry about all the confusion, but hope you will really enjoy finally being able to explore all the new features now!
To further clarify any lingering questions, here’s an FAQ for this (we’ll add to this if new questions come in):
Are there any new Contributor Plus licenses included in the Business plan?
No, this new license type is not included in new plans, but for those that had previous contributor users, they are all upgraded without additional charge.
Additional Contributor licenses can be purchased as an add-on on all plans, at $35/user/month.
What is the Contributor Plus trial for, if the new module is upgraded on all accounts?
This is still very useful, because it allows you to add any number of Contributors to really try out the new interface and editor. After all, that’s what this release is all about, team collaboration. So even if you have the features available already, you can still get a trial for more contributor users for a period.
Why did it say on the trial form that it was a minimum of 10 trial users?
That was really just so we wouldn’t need to add more users over and over if a customer discovered they wanted to try it with more users. It has nothing to do with a minimum requirement for purchase, although we soon realized that it was misinterpreted as such by many. But no, there’s no minimum number required for purchase of this new license.
So don’t be shy, add as many trial users as you think might be useful to try it out with. Upgrade your reviewers temporarily if you want. After all, that’s what this is for: team collaboration and letting everyone free to contribute to your content. If you like it, you can decide how many licenses you want after the trial. Even if you want to trial it with 100 users, there’s no obligation to purchase that number after the trial. This is just to make it easier for you to try the team collaboration possibilities better.
Note: we're also making this easier. So you'll have an easier way to activate the trial contributor users directly from within the app very soon.
Will the old contributor licenses and markdown editor still be available?
No, it has been discontinued. And we’re quite sure you won’t miss it, as we know from overwhelming input from you, our customers, that it was just not capable enough.
The markdown editor was initially developed from user requests to be able to write content in markdown and have it converted to Paligo XML, and initially we thought this would be a good idea. But it soon became clear that markdown is simply not nearly enough powerful to be able to handle storing all the complex data and metadata that a single-sourcing system needs to manage. So it was limited to writing simple new draft topics, not editing existing ones with all the bells and whistles of content reuse, filtering, variables, etc. Markdown simply couldn’t store that.
That is why we decided to create this new much more user-friendly and capable feature.